Privacy Policy

  • At Friendship Travels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or contact us for Hajj, Umrah, Ziyarat, visa assistance, flight bookings, hotel reservations, transportation, and other travel services.

1. Information We Collect

  • We may collect personal information that you voluntarily provide, including your name, phone number, email address, passport details (when required for travel processing), travel preferences, and any other information submitted through our contact forms, WhatsApp, email, or phone calls.

2. How We Use Your Information

  • Your information may be used to:
  • Respond to your inquiries and travel requests.
  • Process Hajj and Umrah bookings.
  • Assist with visa applications and travel documentation.
  • Arrange flights, hotel accommodations, transportation, and Ziyarat tours.
  • Provide customer support before, during, and after your journey.
  • Send booking confirmations, travel updates, and important notifications.
  • Improve our website, services, and customer experience.
  • 3. Information Sharing
  • We do not sell, rent, or trade your personal information. Your information may only be shared with trusted travel partners, airlines, hotels, visa authorities, transportation providers, or government agencies when necessary to process your travel arrangements or comply with legal obligations.

4. Cookies

  • Our website may use cookies to enhance your browsing experience, analyze website traffic, and improve website performance. You may disable cookies through your browser settings if you prefer.

5. Data Security

  • We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

6. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy policies, content, or practices of those external websites.

7. Your Rights

  • You may request access to, correction of, or deletion of your personal information by contacting us. We will make reasonable efforts to process your request in accordance with applicable laws.

8. Changes to This Privacy Policy

  • Friendship Travels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

9. Contact Us

  • If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact Friendship Travels. Our team will be happy to assist you with any privacy-related concerns.