• Welcome to Friendship Travels. By accessing our website or booking any of our Hajj, Umrah, Ziyarat, visa assistance, flight booking, hotel reservation, transportation, or other travel services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

• By using our website or booking any of our travel services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Our Services

• Friendship Travels provides a range of travel-related services, including:

• Hajj Packages
• Umrah Packages
• Ziyarat Tours
• Umrah & Hajj Visa Assistance
• Flight Bookings
• Hotel Reservations
• Airport Transfers
• Private & Group Transportation
• Travel Consultation and Related Services

• All services are subject to availability and applicable travel regulations.

3. Bookings & Pricing

• All package prices and quotations are based on the information available at the time of booking. Prices may change due to airline fare revisions, hotel availability, currency fluctuations, government taxes, visa fees, or other circumstances beyond our control.

4. Payments

• Customers agree to make payments according to the agreed booking schedule. Failure to make payments within the specified time may result in cancellation of bookings or additional charges, where applicable.

5. Cancellations & Refunds

• Cancellation and refund requests are subject to the terms of airlines, hotels, visa authorities, transportation providers, and package-specific policies. Applicable cancellation charges may be deducted before processing any eligible refund.

6. Travel Documents

• Passengers are responsible for ensuring that their passports, visas, vaccination certificates, and any other required travel documents are valid and accurate before departure. Friendship Travels is not responsible for delays or losses resulting from incomplete or invalid documentation.

7. Changes to Itinerary

• Flight schedules, hotel accommodations, transportation arrangements, or travel itineraries may change due to operational requirements, weather conditions, government regulations, or circumstances beyond our control. We will make reasonable efforts to provide suitable alternatives whenever possible.

8. Customer Responsibilities

• Customers are expected to provide accurate personal information, comply with airline and immigration regulations, follow local laws and customs during travel, and respect the guidelines provided by Friendship Travels throughout the pilgrimage.

9. Limitation of Liability

• Friendship Travels acts as a travel service provider and shall not be liable for delays, cancellations, losses, injuries, or additional expenses caused by airlines, hotels, transport providers, government authorities, natural disasters, pandemics, weather conditions, or any event beyond our reasonable control.

10. Intellectual Property

• All content on this website, including text, images, graphics, logos, designs, and other materials, is the property of Friendship Travels and may not be copied, reproduced, modified, or distributed without prior written permission.

11. Changes to Terms & Conditions

• Friendship Travels reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the revised terms.

12. Contact Us

• If you have any questions regarding these Terms & Conditions or our travel services, please contact Friendship Travels. Our team will be happy to assist you.